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SOCIAL SERVICES RESIDENT INPUT SURVEY

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Last name:
First name:
Your apartment community:
Your apartment number:
E-mail address:
How long have you lived in the community:
What do you like best about the social services offered at your community?
What do you least like about the social services offered at your community?
 
Survey Purpose: To remain accountable to low-income community residents and to the extent practicable, low-income beneficiaries with regard to decisions on the design, social service design, development and delivery/management of affordable housing residents.
 
SELECT THE NUMBER THAT BEST REPRESENTS YOUR FEELINGS TO EACH QUESTION ACCORDING THE FOLLOWING SCALE:
 
WITH REGARD TO THE APPEARANCE, DEVELOPMENT, DESIGN AND SITE LAYOUT OF THE SOCIAL SERVICES COMMUNITY CENTER, HOW SATISFIED ARE YOU WITH:
Visual appeal of the community center
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Cleaniness of the community center
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Exterior lighting of community center
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Exterior signage of the community center
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Routine maintenance of community center
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Comments:
 
HOW WOULD YOU EVALUATE THE ON-SITE SOCIAL SERVICES COORDINATOR WITH REGARD TO THE FOLLOWING:
Ease of contacting when questions or problems arise
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Answers questions/solves problems in a timely manner
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Follow-up after problems are reported
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Courtesy and respect with which you are treated
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Willingness to respond to your needs
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Reliability (doing what they say they will do)
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Are the policies outlined in the "Self-Monitoring Standards" fairly implemented
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Overall level and quality of service that you are receiving
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Professionalism of communication in notices, letters, etc.
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Comments:
 
HOW SATISFIED ARE YOU WITH EACH OF THE FOLLOWING SOCIAL SERVICES PROGRAMS OFFERED AT THE COMMUNITY::
After-School Program
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Summer Recreational Program
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Resident Bingo
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Crime Prevention Meetings
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Adult Education (GED preparation, ESL, etc.)
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Resources to find employment (job search, resume writing skills etc.)
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Ability to provide access to local social service agencies
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Senior Citizen/Disability Services
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Professionalism of communication in notices, letters, etc.
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Comments:
 
PLEASE INDICATE YOUR INTEREST IN IMPLEMENTING THE FOLLOWING PROGRAMS:
After-School Program
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Summer Recreational Program
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Resident Bingo
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Crime Prevention Meetings
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Adult Education (GED preparation, ESL, etc.)
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Resources to find employment (job search, resume writing skills etc.)
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Ability to provide access to local social service agencies
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Senior Citizen/Disability Services
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Comments:
 
PLEASE INDICATE HOW MUCH YOU AGREE OR DISAGREE WITH EACH OF THE FOLLOWING STATEMENTS:
Social Services Coordinator is doing all they can to respond to resident needs
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The community and its social services have exceeded my expectations
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Based on my feelings today, I would continue involvement in Social Services
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I would definitely recommend this community to a friend or co-worker
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I was impressed by the marketing materials and/or advertising efforts for Social Services
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Comments:
 
HOW WOULD YOU RATE THE QUALITY OF THE COMMUNITY SERVICES AVAILABLE IN RELATIONSHIP WITH THE SITE LOCATION AND DEVELOPMENT:
Groceries
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Medical / Dental Care
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Child Care
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Laundry / Dry Cleaning
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Recreation / Parks
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Family Planning
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Senior Citizen Services
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Youth Development
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Restaurants
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Police Protection
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Fire Protection
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Garbage Removal
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Bus Service
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Comments: